Supported Browsers and Optimizing Your Winmore Experience

Winmore is optimized for the latest versions of these browsers:

o Google Chrome
o Microsoft Edge
o Safari

📌Browsers not listed above will not work properly within Winmore.

Steps to Optimize Your Experience with Winmore

1. Third Party Cookies. Enable third party cookies for login to work: see https://support.google.com/chrome/answer/95647
2. Increase Your Bandwidth. Consult with your local IT team about increasing available bandwidth, i.e. reducing continuous network demands from yourself or other users sharing your connection while using the application. 
3. Close Resource-Intensive Applications while using Winmore (for example video streaming), including other browser tabs.
   • Run the free bandwidth test at http://www.google.com/search?q=speed+test to check your connection strength.
4. Clear Your Browser's Cache. To ensure that the latest updates are running on your device, clear your browser's cache, see this article
5. Whitelist Winmore. Some web security appliances require you to whitelist https://secure.lanetix.com
   • Details for Cisco WSA at https://www.cisco.com/c/en/us/products/security/web-security-appliance/index.html
6. Allow Pop-ups. Ensure that your browser allows pop-ups from https://secure.lanetix.com.
   • This is needed so that you can download files from Winmore.
7. Unblock Scripts. Network or device security policy must not block scripts or requests from the browser needed to run the application. Please ask your local IT professional for assistance with these if necessary. 
   • PATCH requests must return success using the request 

     Invoke-WebRequest https://httpstat.us/200 -UseBasicParsing -Method PATCH

   • In Chrome browser settings Javascript must be set to "Allow" - copy and paste this URL into Chrome's address bar to access these settings

     chrome://settings/content/siteDetails?site=https%3A%2F%2Fsecure.lanetix.com