- Check your notification settings: See this article for details.
- Check your email Junk or Spam folder. If the Lanetix email is located in these folders, mark the email as not-junk or not-spam.
- Add the following email addresses as Safe Senders (aka Trusted Senders) your email client. Please whitelist the following Lanetix system sending email addresses:
Advanced steps - you can forward to your IT department
Allow emails from the domains @lanetix.com