Often temporary errors can be resolved by reloading the website page using what’s called a “hard refresh”. This forces the web browser to delete any stored information about the site, called a “cache”, and request it again from the web server, so you’re sure to get the latest version. To clear your browser’s cache, follow these steps for your specific browser:
Google Chrome
To clear the cache in Chrome, follow these steps:
- Open Chrome and click on the three-dot menu icon in the top-right corner of the browser window.
- Select "Settings" from the drop-down menu.
- Scroll down and click on "Privacy and security" in the left-hand menu.
- Under the "Privacy and security" section, click on "Clear browsing data."
- In the pop-up window, select the time range for which you want to clear the cache. You can choose from options like "Last hour," "Last 24 hours," "Last 7 days," or "All time." We suggest updating that setting to "All Time" to ensure no code will remain that may interfere with your work in Winmore.
- Make sure "Cached images and files" is checked, and then click on the "Clear data" button.
Mozilla Firefox:
To clear the cache in Firefox, follow these steps:
- Open Firefox and click on the three-line menu icon (hamburger menu) in the top-right corner of the browser window.
- Select "Options" from the drop-down menu.
- In the left-hand menu, click on "Privacy & Security."
- Scroll down to the "Cookies and Site Data" section and click on the "Clear Data" button.
- Make sure "Cached Web Content" is checked, and then click on the "Clear" button.
Safari (Mac):
To clear the cache in Safari on a Mac, follow these steps:
- Open Safari and click on "Safari" in the menu bar at the top of the screen.
- Select "Preferences" from the drop-down menu.
- In the Preferences window, click on the "Privacy" tab.
- Click on the "Manage Website Data" button.
- In the next window, you'll see a list of websites with stored data. Click on "Remove All" to clear the cache.
Microsoft Edge:
To clear the cache in Edge, follow these steps:
- Open Edge and click on the three-dot menu icon in the top-right corner of the browser window.
- Select "Settings" from the drop-down menu.
- In the left-hand menu, click on "Privacy, search, and services."
- Under the "Clear browsing data" section, click on "Choose what to clear."
- Make sure "Cached images and files" is checked, and then click on the "Clear now" button.
Opera:
To clear the cache in Opera, follow these steps:
- Open Opera and click on the Opera menu icon (O) in the top-left corner of the browser window.
- Select "Settings" from the drop-down menu.
- In the left-hand menu, click on "Advanced" and then click on "Privacy & security."
- Under the "Privacy & security" section, click on "Clear browsing data."
- In the pop-up window, select the time range and make sure "Cached images and files" is checked. Then click on the "Clear data" button.
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